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Business AI assistant

Sofía AI

An intelligent assistant trained with your company information to answer frequent questions, guide customers, and reduce your team's operational workload.

Answers from documents
Routes to your team
24/7 assistance
History and metrics
Go to demo
What it solves

Less time answering the same questions. More focus on selling and serving better.

Repeated questions

Automate responses about schedules, pricing, requirements, services, warranties, status updates, and FAQs.

Scattered information

Centralize PDFs, policies, catalogs, manuals, and internal documents to deliver consistent answers.

Smart routing

When a request needs human support, Sofía can identify the topic and route it to the right team.

How it works

From your documents to an assistant ready to guide customers.

Sofía AI is implemented in simple stages: discovery, knowledge upload, flow configuration, testing, and continuous improvement.

01

Knowledge upload

PDF, Word, Excel, policies, catalogs, and FAQs.

02

Assistant setup

Tone, topics, responses, boundaries, and routing rules.

03

Testing with real cases

Answer validation before publishing.

04

Dashboard and improvement

History, frequent questions, and automation opportunities.

Simulation

A simple experience for the customer and useful data for the company.

The demo can be adapted by industry: services, healthcare, education, retail, real estate, consulting, or internal support.

Customer:
What documents do I need to hire the service?
Sofía AI:
To start the process, you need an ID, contact details, and the initial form. I can also route you to an advisor if you need a personalized quote.
Topic: Sales
Status: Resolved
Routing: Optional
Use cases

Built for companies that handle many customer inquiries.

Real estate

Requirements, properties, scheduling, follow-up, and commercial routing.

Education

Admissions, programs, dates, documents, and support for parents or students.

Healthcare and services

Appointment scheduling, requirements, general instructions, and frequent questions.

Retail

Products, stock, warranties, shipping, exchanges, and after-sales support.

Implementation

Clear options to start fast and scale later.

Starter

Adapted demo

Basic setup with FAQs and routing flow.

  • ✓ Web chat
  • ✓ FAQ base
  • ✓ Visual identity
Business

Document assistant

Sofía answers from documents, policies, catalogs, and internal processes.

  • ✓ Knowledge library
  • ✓ Conversation history
  • ✓ Admin dashboard
Advanced

Automation

Progressive integration with WhatsApp, forms, CRM, email, or internal systems.

  • ✓ Integrations
  • ✓ Reports
  • ✓ Continuous improvement

Want to see if it fits your company?

Schedule a brief assessment and we will review the customer flow you could automate today.

Schedule assessment